Privacy Policy
Last updated: 14 October 2026
This notice explains how Dee Catering Equipment And Supplies handles personal information through deecatering.co.za, equipment enquiries and orders.
Who to contact
For privacy questions or requests, email info@deecatering.co.za, call 063 160 0056, or write to 25 Watson Ave, Die Voor Bay, Mossel Bay, 6506, South Africa.
Information we use
- Contact and enquiry details you provide: your name, email, phone number, delivery town and equipment requirements.
- Order information, including products, quantities, delivery and billing details, payment status and correspondence.
- Account details, if you create an account, and information you choose to put in a public product review.
- Technical information used to run and protect the website, such as IP addresses, browser details, session identifiers and website logs.
Why we use it
We use information to answer enquiries, prepare quotes, administer accounts, process and deliver orders, handle returns, keep transaction records and protect the website against misuse. Required form fields are needed to respond to your request; optional fields may be left blank. We process information to perform or prepare a transaction, meet legal obligations, protect legitimate interests, or with consent where required.
Who receives it
Website quote requests are emailed to info@deecatering.co.za and deecateringequipment@gmail.com. Relevant information may also be handled by our hosting and email providers, delivery providers and, when an online payment method is available, its payment provider. Only information needed for the relevant service should be shared. Payment details should be entered through the payment provider’s checkout, never in the quote form or an email.
Email, hosting or other service providers may process information outside South Africa. Cross-border processing must use the safeguards required by applicable data protection law. Facebook and WhatsApp links take you to services with their own privacy notices.
Cookies and public reviews
The website uses cookies and similar storage for functions such as accounts and shopping carts. See our Cookie Policy. If you submit a product review, the review and display name can be visible publicly. Do not include private contact or payment information in reviews.
Retention and protection
Information is retained for the purpose for which it was collected and for applicable accounting, legal and dispute-resolution requirements, then deleted or de-identified when no longer needed. Access is limited to the people and providers who need it. Please do not send passwords, identity documents or full card details in a product enquiry.
Your privacy rights
Subject to applicable law, you may request access to your personal information, correction or deletion, object to processing, and withdraw consent where processing relies on consent. We may need to verify your identity and retain information required by law. Contact us using the details above. You may also lodge a complaint with South Africa’s Information Regulator.